Shipping policy

Shipping Policy

We currently ship orders across Pakistan.

Order Processing

Orders are processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery time is:

  • Major cities: 2–5 business days

  • Other areas: 3–7 business days

Delivery times may vary depending on the customer's location, weather, public holidays, and courier delays.

Shipping Charges

Shipping charges will be displayed at checkout.

From time to time, we may offer free shipping promotions on selected products or orders.

Cash on Delivery

We offer Cash on Delivery (COD) across eligible areas in Pakistan.

Customers may be contacted by phone or WhatsApp to confirm their COD order before dispatch.

Order Tracking

Once your order has been shipped, we may provide a tracking number through SMS, WhatsApp, or email where tracking is available.

Incorrect Address / Phone Number

Customers are responsible for providing a complete and accurate:

  • Full name

  • Mobile number

  • City

  • Area

  • Complete delivery address

Orders may be delayed or returned if the provided information is incorrect or incomplete.

Failed Delivery

If a delivery attempt fails because the customer is unavailable, refuses the parcel, or provides incorrect information, additional delivery charges or restrictions may apply to future orders.

Damaged Package

If your package appears damaged at the time of delivery, please contact us as soon as possible with photos/videos of the package and product.

Contact

For shipping-related questions, please contact our customer support through the contact details provided on our website.

Note: Delivery times are estimates and are not guaranteed.